This Privacy Policy explains the manner in which The Harwood Institute collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by The Harwood Institute, including the Hopebox and The Work of Hope.

Note that if you reach Hopebox or The Work of Hope through a third party community or local partner site (that is, other than through directly), your information may also be collected by the third party community/local partner. We are not responsible for any third party’s privacy practices and we encourage you to review their privacy policies or contact them about their practices.

Information We Collect

Personally identifiable information

We have designed the Site so that you are not required to provide personally identifiable information unless you are signing up for certain Site features or obtaining products or services through the Site.  Personally identifiable information is information such as your name, physical address, e-mail address, telephone number or credit card information, when it can be linked to you or used to identify you.  We may collect personally identifiable information from Users in a variety of ways, including, but not limited to, when Users place an order, submit a “hope” through our Hopebox (which is a service that allows Users to publicly post their hopes and aspirations), subscribe to our newsletter, fill-out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may, however, visit our Site anonymously and submit a hope anonymously. We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities.

Non-personally identifiable information

We may automatically collect certain non-personally identifiable information about Users whenever they interact with our Site. Non-personally identifiable information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. In addition, we may collect usage data, such as Site traffic patterns, number of visits to certain pages, visits from other websites or to third-party websites that link to our website, and use of particular services or features on the Site.

Web browser cookies

Like most websites, we may employ cookies to help Users more efficiently use the Site. A “cookie” is a string of information that is sent by a website and stored on a visitor’s hard drive. We use cookies  to  enhance your experience, such as to store your preferences and to customize content specific to your needs, or to facilitate advertising. If you do not want your browser to accept cookies, you can modify the cookie option in your browser’s settings.  Each browser is different, so you will need to check your specific browser’s “Help” menu to learn how to change the cookie preferences.  You can also set your browser to notify you when a site sends you a cookie.  However, some Site features or services may not function properly without cookies.

How We Use Collected Information

The Harwood Institute may collect and use Users’ personally identifiable information for the following purposes:

To improve our Site
We may use feedback you provide to improve our products and services.

To process orders
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to process the order.

To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive or to provide information about topics we think will be of interest to them, including through advertising.

To send periodic emails
We may use your email address to send you information and updates pertaining to your order. Email addresses may also be used to respond to Users’ inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include an easy-to-find unsubscribe link at the bottom of each email, or Users may contact us via our Site.

How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards designed to help us protect the personally identifiable information that you provide through the Site.  However, no security systems are impenetrable, and we cannot guarantee the security of our database or Site, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

Sharing Your Information

We do not sell, trade, or rent Users’ personally identifiable information to others. Additionally, we do not display User email addresses on the Site. However, we may share personally identifiable information regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may also use third-party suppliers and service providers to fulfill the services offered on our Site and may make personally identifiable information available to them to the extent necessary for them to provide services to us.

NOTE: When we offer services that are not labeled under the Harwood Institute, but provided through third party communities or local partners that use our Site as a service (such as the Hopebox), we will share User data with the community or partner with whom the User submitted their hope.  We are not responsible for the privacy practices of such third party communities or partners, and encourage you to review their privacy policies or contact them about their practices.

In addition, to the extent permitted by law, any information collected over the Site or concerning its use may be disclosed to government authorities or third parties pursuant to a legal request, subpoena, or other legal process, or to comply with government reporting obligations applicable to us. We may also use or disclose  your personally identifiable information as permitted by law to collect debts, fight fraud, or protect the rights or property of The Harwood Institute, our clients, our donors, our website and its users, or third parties, or when we otherwise believe in good faith that the law requires it.

In the event of a corporate change in control resulting from, for example, a change in our corporate structure, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, we reserve the right to transfer your personally identifiable information to the new party assuming our functions or in control, or the party acquiring assets.

Your Ability to Choose

If your information changes, if you no longer wish to receive communications from us, or if you wish to inquire about the information we have collected about you, please reach us at the contact information below and we will correct, update, or remove your information according to your request or process your request to be removed from future communications.  In addition, as noted above, you can unsubscribe from our emails by clicking on the unsubscribe link at the bottom of each email.

Interactive Features

Regarding any public forums we may offer on our Site such as newsfeeds, blogs, message boards or similar tools (“interactive features”), the posts or comments you make may be public and viewed by others so you should use care before posting information about yourself, including personally identifiable information, online.  You acknowledge and understand that you have no expectation of privacy or confidentiality in the content you submit to interactive features over the Site. We assume no obligation to remove personally identifiable information from postings on our Site and you disclose any personally identifiable information in your postings at your own risk.

Children’s Privacy

Protecting the privacy of children is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Links to Other Websites

The Site may contain links to websites operated by other entities. Please be aware that these websites may collect information about you and may place cookies on your Internet browser if your browser is set to accept them.  We urge you to review the privacy policies posted on any websites you visit before using those sites and providing personally identifiable information. We are not responsible for the privacy practices or the content of such websites.

Changes to this Privacy Policy

The Harwood Institute has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify that you have read, understand, and agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
The Harwood Institute
4915 St Elmo Ave Bethesda, MD 20814

This Privacy Policy was last updated on January 29, 2013

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